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ArcUC Cloud Phone System

Chat, group chat,file share, video meetings - all in one app

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All in One App Solutions Why choose ArcUC Cloud Phone System?

  • ArcUC business cloud phone system offers over 80 friendly voice conversation features that empower a business to better interact with their customer. We assure team performance using advanced analytics such as team activity and reward the ones that are doing a great job and train the ones that need help.

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  • Answer or make calls from your Laptop or Mobile from anywhere in the world. Or choose from many compatible Desktop phones such as Yealink or Polycom.

  • A business user can receive calls from their customers, transfer calls to staff , setup instant three way conversations or add additional staff to existing calls.

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Advanced features to top performance
and customer experience

Establish a Canadian or USA local presence by choosing from all available area codes. Direct customer calls to a single number, assign additional numbers to call queues and users, and take advantage of all the features that a cloud-based business phone system has to offer.  A toll-free number gives your business instant credibility and provides your customers with easy access to your company. Choose from 800, 888, 877, 866, 855, or toll-free vanity numbers. 

Extensions create a flexible structure that links employees at local and satellite offices, wherever they are. Edit, add, or remove extensions anytime. Example, connect to Sally in finance by name or using extension 100, then transfer Sally to Sean and operations at extension 200.

Whether you are using your desk phone, the mobile app, or a softphone, your colleagues can now easily see your presence status—Available,  Unavailable or Do Not Disturb.  Easy to configure and manage, presence using ArcUC portal or desktop softphone.   Example, before calling Sally quickly check her status, don’t waste time trying to call her if she is not available to answer.   

Call Delegation is a visual, easy way for admin assistants who are placing calls on behalf of executives to manage a high volume of call transfers. It also simplifies the call experience for executives. A tile view indicates call status of all managed users, one click transfer a call to an available user.

Take complete control over who can reach your company. Take calls from particular callers, block specific numbers, and send others directly to voicemail.  

Always be in the right place at the right time to take calls. Call forwarding is completely transparent to the caller and makes it possible for your company to be on call 24 hours a day.

With Call Flip, you can simply move an ongoing call between your desk phone, mobile phone, or softphone. Call Flip is easy to set up and offers convenience and flexibility for call handling.

Parking a call allows you to hold calls in a virtual location and retrieve them from any desk phone in your system. Share one phone number across multiple phones, and answer calls from any phone.  Paging lets you make real-time, one-way announcements to multiple desk phones and overhead paging devices.  

Enables one-touch calling from any phone or internet-enabled laptop or computer.  Manage personal or company wide contact list via ArcUC Portal.

Give your business phone system the flexibility to work according to any hours of operation schedule. Based on a range of options, answering rules can route calls for your company’s main number as well as for individual extensions and mailboxes

Send and receive faxes from your computer, mobile device.  Furthermore, Receive faxes to email or directly into your storage or shared drive and send faxes from your email to any destination fax number.

Voicemail-to-email sends voicemail messages in emails so you can listen to them on the go. Visual voicemail allows you to easily manage voicemails in your online account, on your PC or Mac, and even on your mobile device with the ArcUC app.

Our cloud phone service offers widespread business support as it can be easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates smoothly with your preferred device.

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